Consultants, lawyers and admin soak up Lyndoch millions

Consultants, lawyers and administration costs continue to soak up millions at Lyndoch Living. Image: Forbes

Carol Altmann – The Terrier

Lyndoch Living spent $1.2 million on consultants and lawyers in 2020, and at least another $3 million on its ever-expanding administration.

A deeper dive into the 2020 financial figures reported to the Australian Charities and Not for Profit Commission show Lyndoch has spent at least $1 million a year for the past three years – a total of $3.34 million – on legal fees, consultancies and auditors.

That $3.34 million over three years is more than the food budget for the 200 to 240 residents, but more on that shortly.

Behind the scenes at Lyndoch, a steady stream of consultants has been working on the $100 million masterplan, including – as I understand it – around $99,999 and 99 cents paid to one consultant for the business plan for the medical clinic that will be built on site later this year.

We haven’t seen that business plan, but we can only trust that it’s a good one, because Lyndoch is going into the uncharted waters of borrowing big to finance the estimated $23 million cost.

At the same time, Lyndoch’s administration costs are now more than $3 million a year, compared to $2.5 million in 2015.

The admin budget is hard to follow from year to year, because it keeps bouncing around the balance sheet like a bee in a bottle.

In 2018, it was $3.3m.

In 2019, it suddenly fell to $1.94m after an adjustment or “restatement”.

In 2020, it was back up to $3.07m.

While the figures are subject to the vagaries of various accounting methods, one thing we do know is that the number of admin staff at Lyndoch has gone up.

As has already been reported here, admin staff at Lyndoch shot up from 37 in 2016 to around 60 in 2018, and several other, highly paid souls have joined since.

(Since 2018, Lyndoch no longer publishes a staff breakdown of how many people work in each area.)

In addition to these costs, just under another $1 million has been spent in the past three years on advertising and marketing, including Lyndoch’s sponsorship of the grand annual jumps race at the Warrnambool May Races.

This sponsorship, which was renewed in 2019 and now runs until 2022, was designed to promote its Waterfront Living apartments.

I am yet to hear of anyone buying one of the apartments because they were at the races, but perhaps in between punts they were persuaded.

As it happens, the last of the apartments were sold at heavily discounted prices late last year so Waterfront could finally reach full occupancy.

But enough of the fascinators and corporate suits, what of the budget for residential care?

This brings us back to the kitchen.

I always like to check how much is being spent on food, given this – unlike the races – really is the core business of an aged care home.

In 2019, Lyndoch spent $1.2m on food for around 200 residents, or about $16.50 per resident, per day.

In 2020, this had risen to $1.44m, which looks good on paper, but Lyndoch has also since bought the May Noonan Hostel in Terang, so the number of residents has also increased to around 240.

This means the food budget works out to be the same – around $16.50 per resident, per day.

That is around $6000 in food per resident, per year.

(I suspect the various legal battles funded by Lyndoch against The Terrier have cost the equivalent of that per month.)

Again, I provide this information so the community, which owns Lyndoch, can keep an eye on its direction and priorities behind the marketing and public relations. If you wander over to the Australian Charities and Not for Profit Commission, you can check it all out for yourself.

In the meantime, we keep digging.

More soon.

 




Lyndoch borrows big for $100m masterplan as deficit rises

Despite successive deficits, Lyndoch Living is borrowing big to fund its $100m masterplan. Original image: Disney.

Carol Altmann – The Terrier

Lyndoch Living, having recorded a fifth deficit in six years, is digging into residential bonds to fund its $100m masterplan.

And a warning – figures ahead, lots of figures – as we dive again into the swirling financials of Lyndoch Living.

One, two, three…jump!

When you bob up you will see that figures lodged by Lyndoch Living last week show an even greater loss – a $2.4 million deficit – than was reported at last October’s AGM (the one we were not invited to Zoom, but could watch later on YouTube).

The annual information statement lodged last week with the Australian Charities and Not for Profit Commission reveals a $600,000 increase on the $1.88 million loss reported at the AGM and in Lyndoch’s full financial statements to the commission.

The $2.4 m is the loss recorded by Lyndoch without taking into account the profit from the Warrnambool Medical Clinic, which it bought in 2019. Either way, it is the fifth deficit for Lyndoch in six years.

This doesn’t seem to trouble the board.

As reported here last November, Lyndoch’s overall asset base (assets minus its liabilities) also continues to slide and is now $47.6m down from $69m in 2015.

This doesn’t seem to trouble the board either.

There is a lot to digest in the 60-page financial statement, so I am going to break it into bite-sized chunks tonight and in follow-up pieces.

First, the report shows us that Lyndoch has funded at least part of its $13 million Swinton Wing expansion by doing something it has never done before, which is borrow money.

It has visited the bank and also borrowed a big chunk out of the $26 million it holds in residential bonds paid by residents.

From this $26 million in bonds, Lyndoch has thus far extracted $10,944,323.

By law, as long as an aged care provider can cover its residential bond refunds for the next 12 months, it can dig into the rest and repay it down the track.

If an aged care home defaults, the Federal Govt will pick up the tab, so it’s kind of a taxpayer-backed Ponzi scheme that relies on an aged care home doing the right thing.

It’s also cheap, interest-free money, but concerns about how these bonds are being used is one reason (among many) that the whole bond scheme is now under review as part of the Royal Commission into Aged Care.

The loans, of course, will need to be repaid at some point, including fairly substantial interest on the bank loans, despite low interest rates.

In 2018, Lyndoch paid zero interest on any loans.

In 2019, it paid $62,420.

In 2020, it paid $372,669.

As of 7 July 2020, Lyndoch signed up for another loan from the NAB for $3,386,000 which is due to be repaid by June 2022.

This was needed to fund the “redevelopment of a residential building” which, I assume, was the blowout in cost of the Swinton Wing.

That project, where residents are not allowed to hang any pictures on the walls despite paying huge bonds which helped fund it, grew from a budget of $10 million to $13 million.

Relying big on borrowed money is new territory for Lyndoch, which once upon a time used to spend only what it had, what the government gave it, and what it raised from the public.

But Lyndoch, as we know, is now a long way from those comfortable shores as it sails into a $100 million masterplan under the captaincy of a CEO and board that firmly believes you must spend money to make it.

This is why in 2019 Lyndoch bought the Warrnambool Medical Clinic, Health Spot and May Noonan Hostel, in Terang, for around $3.3 million.

(Lyndoch also recently hired JB Were – who will charge fees accordingly – to look after its complicated investment portfolio. We are not in Kansas anymore, Toto.)

The Warrnambool Medical Clinic last year turned over $3.8m in revenue, but had $2.8m in expenses.

According to the financials, the clinic returned a final profit of $539,249 to Lyndoch Living in 2020 which is not to be sneezed at… but $372,000 of this will be spent this year paying out the original owners of the clinic as the final instalment of the sale contract. Achoo!

The WMC was pretty much break even for last year.

As for this year, well this is when things get interesting, because Lyndoch has the wire fencing up and around its now-vacant Tomlinson Wing (built in 1991 with help from a generous donation from the Tomlinson family), all set for demolition to make way for a new, two-storey Lyndoch medical clinic to replace the existing WMC.

This clinic will have acute care, dentistry, an x-ray machine, up to 20 GPs, allied health, education rooms, a cafe, a chemist and no doubt wonderful indoor plants and a red-and-white colour scheme.

The cost? An estimated $24 million. Where is that money coming from?

The bigger question, however, is will Lyndoch Living thrive or dive under this grand expansion and multi-million dollar spend up? Time will tell.

More soon.

 




WCC election 2020: the time for change is now

Carol Altmann – The Terrier

And so it comes to this. As of tomorrow, Warrnambool will vote for a new city council and the choice is surprisingly clear: either voters want change, or more of the same.

It’s that simple.

The past few days have seen distractions around which new candidates are aligned with who, who met with who, who telephoned who, and who is truly, ruly, cross-their-heart-and-hope-to-die independent and who just says they are.

It is just that – a distraction – because no candidate will win this election on their own: our preferential voting system makes that almost impossible.

Anyone claiming to be truly, ruly independent should insist that every other candidate place them dead last on their “how to vote” card and see how that works out for them.

It won’t.

The fact of the matter is that candidates have to work together to create the election result they want: either a generational change, or more of the same.

This is why we have the unlikely alliance of Kylie Gaston (Labor), Michael Neoh (former Liberal/Nationals), David Owen (former Greens) and Sue Cassidy, who re-signed with the Liberal Party about a week ago, all working together to hold on to their spots.

That’s politics, but it’s not the main game for voters.

The main game for you is deciding whether you want a fresh start, a new chapter, or more of what has rolled on at 25 Liebig St for the past decade and left the place in a shambles.

We need to decide, as voters, what we consider acceptable:

Is it acceptable that WCC was one of only two councils in Victoria to vote to bust the “fair go” rate cap for two years because it had failed to budget properly?

Is it okay that rates on an average three-bedroom house in Warrnambool are above $2000 a year?

Is it okay that four councillors decide to sack the CEO for no reason and we now face Supreme Court action?

Is it acceptable that those four councillors sought legal advice on this sacking without council approval and expected us to pay for it?

Is it acceptable that councillors had no idea of the details in the CEO’s contract that led to a $364k payout?

Is it acceptable that the acting CEO was in August allowed to take steps to re-employ herself for five years – a deal worth $1.2m – knowing her contract was about to expire?

Is it acceptable that up to 200 racehorses a day were set to destroy Levy’s Beach until two of the trainers involved were arrested and the whole idea was never spoken of again?

Are we okay with councillors who claim to be environmentalists, but voted 6/1 in favour of this destruction?

Should we accept that these same councillors profess to be clean and green yet failed to submit an opinion on the Wannon Water treatment plant upgrade that will pour treated shit into the sea for another 20 years?

Is it acceptable that the upgrade to Liebig St blew out by $5 million and there are still empty shops?

Is it acceptable that there is no plan for the future of Flagstaff Hill, despite it bleeding more than $800,000 a year?

Do we accept that the council still has no real tourism plan beyond Flagstaff Hill?

Is it acceptable that serious bullying allegations were not acted upon by councillors and dismissed as “operational”?

Are we okay with even one dollar of ratepayers’ money being misused on corporate credit cards?

Do we accept council properties being rented to council staff for years on end and ratepayers paying for repairs and renovations?

Are we okay with a veteran councillor being the head of a body which has, for years, rented a council property for zero dollars?

Do we accept that the council says it was committed to social housing while cutting its social housing stock?

Is it acceptable to have the second highest pet registration fees in Australia?

Are we okay with Corangamite and Moyne shires blitzing us in Covid-19 recovery plans, including zero debt and hiring new staff?

Do we condone backroom deals on who becomes Mayor?

All of this – and it is only half of it – is what this election is all about.

This is what matters and this, to use the words of US vice presidential nominee Kamela Harris, is how you “prosecute the case” for change.

This track record is the measuring stick for your judgment.

There are 19 new candidates vying for your attention and, between them, they have a wealth of experience, ideas, qualifications, passion, ethics, integrity and – above all else – a desire for change.

Are you ready?

I am.




WCC election 2020: candidate how-to-vote cards

Voting cards for the 2020 Warrnambool City Council election will arrive in mail boxes from tomorrow (Tuesday 6 October).

Terrier “Terry” O’Brien, Political Correspondent for The Terrier

Below are the “how to vote” preference lists for all Warrnambool City Council election candidates.

Some candidates have not compiled a formal card, but still offered suggestions. These are also included at the end.

You don’t have to follow these preference lists and your vote will still count, but they are a handy guide if you want to follow a particular candidate and their recommendations.

If you want a sense of who a candidate would like to see on the next council, look at the top seven people listed on their card. If you agree with them, follow their card. If you don’t agree, then don’t follow the card.

The main thing is to number the candidates YOU would like to see on council in order of priority, from number 1 (your first choice) right through to number 24 (your last choice).

With only seven vacancies and a whopping 24 candidates, including 19 new faces, the heat is on to secure a spot.

Make your vote count by filling out all 24 boxes on the ballot paper when it arrives in the mail and posting it back straight away: don’t leave it on the fridge!


JIM BURKE


CASSANDRA PRIGG


TRACEY TOGNI


DAVID OWEN


DEBBIE ARNOTT


MATTHEW WALSH


VICKI JELLIE


OTHA AKOCH


MICHAEL NEOH


BEN BLAIN


ANGIE PASPALIARIS


THOMAS CAMPBELL


STEVE MOORE


JACINTA ANDERSON


SUE CASSIDY


KYLIE GASTON


BRUCE CAMPBELL

Q: Preferences will decide who is elected to the council. Are you planning to preference most highly new candidates, exisiting candidates or you won’t be putting forward preferences:

A: I am planning to preference new candidates most highly.*

*Bruce did not produce a preference list.


LYNN HUDSON

Q: Preferences will decide who is elected to council. Are you planning to preference most highly new candidates, current councillors, or you will not be listing your preferences

A: Obviously I hope to be the first preference for voters.  I don’t intend to dictate where voters should place their next choices.  That said, I honestly hope voters seriously consider the range of hugely talented new candidates.


RICHARD ZIEGELER

Q: Preferences will decide who is elected to the council. Are you planning to preference most highly new candidates, exisiting candidates or you won’t be putting forward preferences:

A: New candidates.*

* Richard later highlighted Angie Paspaliaris-Pye, Jim Burke, Vicki Jellie, Debbie Arnott, Ben Blain, Othaji Akoch and Matthew Walsh. In no particular order.


MICHAEL McCLUSKEY

Q: Preferences will decide who is elected to council. Are you planning to preference most highly new candidates, exisiting candidates or you won’t be putting forward preferences:

A: I don’t do preferences as I prefer to see the voters choose who they want to represent them rather than be dictated to by me. A key question to ask is the ‘horse trading’ that goes on in preference deals about putting the community first, or the candidate?


MAX TAYLOR

Q: Preferences will decide who is elected to council. Are you planning to preference most highly new candidates, current councillors, or you will not be listing your preferences

A: I am not providing any preferences at all to anyone and stand to be elected on my business background and experience.


PETER SYCOPOULIS

No preferences.


ANDREW SQUIRES

Q: Preferences will decide who is elected to council. Are you planning to preference most highly new candidates, current councillors, or you will not be listing your preferences

A: If I do list preferences, I would list new candidates as to give others the chance to represent the community with new and fresh ideas.


ANTHONY EARNSHAW

Q: Preferences will decide who is elected to council. Are you planning to preference most highly new candidates, current councillors, or you will not be listing your preferences

A:I will not be listing preferences. Preferential voting should be abolished.




WCC election 2020: all Terrier profiles in one spot

WCC ELECTION 2020 NEW CANDIDATES:

DEBBIE ARNOTT: Terrier video and profile HERE, Facebook page here.

 

JIM BURKE: Terrier video and profile HERE, Facebook page here.

 

ANGIE PASPALIARIS: Terrier video and profile HERE, Facebook page here.

 

RICHARD ZIEGLER: Terrier video and profile HERE, Facebook page here.

 

BRUCE CAMPBELL: Terrier video and profile HERE, Facebook page here.

 

VICKI JELLIE: Terrier video and profile HERE, Facebook page here.

 

MATTHEW WALSH: Terrier video and profile HERE, Facebook page here.

 

OTHA AKOCH: Terrier video and profile HERE, Facebook page here.

 

BEN BLAIN: Terrier video and profile HERE, Facebook page here.

 

CASSANDRA PRIGG: Terrier video and profile HERE, Facebook page here.

 

MICHAEL McCLUSKEY: Terrier video and profile HERE, Facebook page here.

 

JACINTA ANDERSON: Terrier video and profile HERE, Facebook page here.

 

LYNN HUDSON: Terrier video and profile HERE.

 

TRACEY TOGNI: Terrier video and profile HERE, Facebook page here.

 

STEVE MOORE: Terrier video and profile HERE, Facebook page here.

 

THOMAS CAMPBELL: Terrier profile HERE, Facebook page here.

 

MAX TAYLOR: Terrier video and profile HERE.

 

ANTHONY EARNSHAW: Terrier profile HERE.

 

ANDREW SQUIRES: Terrier video and profile HERE, Facebook page here.

 

CURRENT COUNCILLORS WHO ARE RE-CONTESTING:

Cr Michael Neoh, Cr Kylie Gaston, Cr Sue Cassidy, Cr David Owen, Cr Peter Sycopoulis.

Click on names for campaign Facebook pages.