Credit card rort: Foxy the fact checker goes digging

Carol Altmann – The Terrier

Foxy the fact checker has barged into the office, panting and sweating, with some freshly baked facts about the credit card spending of former W’bool City Council tourism head David McMahon.

Righto, Foxy, do your thing:

Fact: Mr McMahon repaid a total of $5666.85 to the WCC last year, not around $4000 as I thought from adding up the “missing” receipts released through Freedom of Information.

Fact: This is what has been repaid, not what should have been repaid. That figure is still being worked out.

Fact: This $5666.85 was repaid on Monday 5 November 2018, just six days after I lodged my FOI application with the council.

These two facts, which were released via Freedom of Information, took 5.5 weeks and $54 in fees to find out.

The one-page document from the WCC general ledger showing Mr McMahon’s repayment of $5666.84 on 5 November 2018.

What other facts do you have Foxy? Cut loose!

Fact: Mr McMahon repaid the $5666.85 just a few days after a meeting with then-CEO Bruce Anson.

Fact: The council’s Audit and Risk Committee first learned of the credit card abuse when The Terrier published a story on 3 July 2019.

Fact: The Audit and Risk Committee met in November last year, the month of the repayment, but was told nothing.

Fact: Audit and Risk Committee meetings are attended by the council CEO (at that time Bruce Anson), the Director of Corporate Strategies, Peter Utri, the Manager of Financial Services, David Harrington, the Manager of Governance and Risk, Anne-Maree Neal, and an internal auditor.

Fact: On 20 November last year, after the $5666.85 repayment, the council published a six-month report into strategic risks, the chance of them happening, the impact and how to stop them. The $5666.85 didn’t rate a mention.

Fact: The credit card abuse was not reported to IBAC (Independent Broad-Based Anti-Corruption Commission) under mandatory reporting.

Fact: Mr McMahon kept his job…and his corporate credit card.

What Foxy can’t reveal is exactly what the $5666.84 was spent on, because if you are of a certain mind, it’s easy to hide such spending, especially if you know that nobody is looking too closely.

Dinner receipts are easy to disguise, like that for a 10-course tasting menu at a local restaurant under the guise of Fun4Kids. Generic image.

Fact: Unauthorised spending was inserted into invoices, wrapped up into “room hire”, covered up in “catering”, or buried under those two little words, “council business”.

Fact: One of the missing receipts is for a 10-course, tasting menu with matching wines that lasted four hours in a local restaurant that Mr McMahon enjoyed with a Fun4Kids supplier.

Fact: Foxy found another little receipt for $78 worth of car parking in Melbourne on Friday 12 October 2018.

This receipt coincided with the 125th birthday celebrations of St Patrick’s College Ballarat, held at the MCG, which Mr McMahon attended as (now former) secretary of the St Pat’s old boys.

Did we pay for the parking? Probably.

Is that it Foxy? You must be truly fact after uncovering all of those facts.

No? One more? Okay, spit it out:

Fact: there was a third council person at the almost $700 dinner and booze up at the Myrtle Bar and Kitchen on 18 July last year, that included five bottles of shiraz.

It was Mr McMahon.

His name, unlike Cr Sue Cassidy’s, was missing from the receipt submitted to council by City Growth manager Andrew Paton.

Well fancy that, Foxy, fancy that.

Barry the Boolshite Detector has just passed me a note:

Bring on the Ombudsman’s inquiry, signed Barry.”

[Note: the $1476 dinner at Pippie’s was a Sister-City function for people from Miura, Japan. Money well spent? I don’t know. Cr Mike Neoh was part of that event, but says he paid $83 toward the final bill that more than covered his share. He doesn’t drink. Cr Neoh bypassed the usual slog and outlined all of this in an email, two hours after I asked him the questions last Thursday. If only every other question to council was answered as quickly and directly.]

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Credit card no 3: two dinners costing more than $2000

Excerpt: Five bottles of shiraz and eye fillet steaks were part of an almost $700 dinner for around four people, including a councillor, paid for by a WCC credit card last year.

Carol Altmann – The Terrier

Here is a story of two lavish Warrnambool dinners, held two months apart, costing more than $2000 and paid for via another Warrnambool City Council corporate credit card.

“It’s just one credit card,” Mayor Tony Herbert keeps repeating, “just one”.

No, not one. Not two. Now three, and it’s not over yet.

I have to keep rolling these out, because two months’ after the first bombshell hit, the WCC still refuses to accept it has a deep-seated culture of entitlement and secrecy that has seen questionable spending of public money for years (#notallstaff).

This time it’s a dinner at the Myrtle Bar and Kitchen last July for perhaps three or four people, including a current councillor, who between them spent almost $700 on servings of eye fillet, five bottles of shiraz (@$79 each) and more wine by the glass before things wrapped up a few minutes before midnight.

The guests, I am guessing, must have had a decent old hangover the next day.

But wait, there’s more. There always is.

Another dinner, costing an eye-watering $1476, but for more people – maybe 10 – was held at Pippies By the Bay restaurant in late May last year and included dishes of eye fillet with crayfish tail, abalone entrees, yellowtail kingfish, duck breast, fresh oysters and desserts.

The food was washed down with five bottles of wine and six glasses of champagne, with several more wines bought by the glass before everyone piled out the door and into the night.

Both of these dinners were paid for by a senior council manager using a WCC credit card and were held less than two months apart.

I don’t know what these dinners were for and perhaps they were of enormous benefit to Warrnambool, so on Monday I asked the senior manager and the councillor three simple questions:

i) the purpose of each dinner?

ii) the demonstrable outcome for Warrnambool as a result of each dinner?

iii) who signed off on the cost of each dinner?

I still don’t know the answers to those questions, but you can read the response today from the WCC media adviser in full here.

Mouth-watering eye fillet steak served with crayfish tail was on the menu for those at the May dinner. Image: Pippies Restaurant.

I don’t want to incite a riot and this is a truth I hoped I wouldn’t have to expose, because I trusted the council would be in full blown action mode by now, but it just doesn’t get it.

All the council hopes to do is tweak a few internal policies and pray the whole thing goes away: it won’t.

Because this is not about catching people breaking the law – which is what Cr Herbert fails to grasp – but exposing the steaming pile of inappropriate and unjustifiable spending that gives so little return to the ratepayer.

It’s this unjustifiable spending – via poor governance – that people want independently audited, cleaned up and cleaned out.

There was the perfect chance for the Mayor, CEO Peter Schneider and the councillors to stand before the public at at last Thursday’s emergency meeting and say we are so sorry for allowing your money to be wasted. We are on to it. We are taking it very seriously and we are doing all we can to flush it right out.

Instead, they all – bar one in Cr Hulin – behaved like kids dragged before the headmaster, twitchy and testy, as if they didn’t want to be there, because they didn’t.

Local MP Roma Britnell recently confirmed to a resident that both she and the Local Government Minister were poised to intervene: “The opportunity was provided to the city council, by both myself and the Minister, to conduct an independent review, they have chosen a certain way to proceed,” she wrote.

So the council was dragged kicking and screaming to the table and it showed.

Cr Herbert stuck to his mantra. Cr Anderson sat there and said nothing. Cr Neoh – briefly – lost his temper, while Cr Gaston stood up and announced she was “very confident” all was well.

No, Cr Gaston, all is not well.

Let’s not forget that this council first talked about breaking the rate cap in 2017, yet throughout 2018, the unbridled spending on food, drinks and alcohol rolled on.

Nothing changed.

And because nothing changed, we are now picking up the bill through higher rates.

Bottles of red wine were a feature of two lavish dinners held two months apart last year and paid for on a WCC corporate credit card. Image: A wine story.

It is outrageous and yet we know it is just one part of a much bigger picture where so much waste was and is allowed to happen.

There was nothing illegal about a senior manager buying a shed for $100,000 and the council selling it for $2000. There was nothing illegal about throwing $3 million of taxpayers’ money into Flagstaff Hill and it now costing ratepayers $750,000 a year to prop up. There is nothing illegal about building an unnecessary roundabout outside the Warrnambool Bowls’ Club where Cr Anderson is a member.

And there was nothing illegal about council staff spending hundreds of dollars on food and wine, because it was happening in plain sight and approved by those in charge.

I have now reported on three council credit card holders who have indulged in questionable spending, and there are more (#notallstaff).

If our councillors don’t know about all of this by now, then our CEO is not doing his job for his $320,000-a-year package.

I know Mr Schneider is a busy man, but he did find time to email me last week, not with any answers or insights, but asking me to refrain from naming council staff.

As a journalist, I never publish a name without it being relevant, but I will wait and see – in this case – if the senior manager and councillor involved will step out and name themselves.

In the meantime, those of us outside the tent will continue to dive deep, down to the very bottom of this culture of entitlement and waste, and use every muscle we can to turn it around.

We still have some way to go.

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WCC response to who attended two big dinners and why

A senior WCC manager paid for a $1470 dinner at Pippies restaurant last year, but who attended and why remains a mystery. Imagestock.

Carol Altmann – The Terrier

These were my questions about the two dinners:

i) the purpose of each dinner?

ii) the demonstrable outcome for Warrnambool as a result of each dinner?

iii) who signed off on the cost of each dinner?]

I will let the Warrnambool City Council response speak for itself. Here is it in full:

“We are aware you recently emailed questions relating to credit card expenditure to a councillor and Council officer.

This is Council’s response to those inquiries.

As we have previously advised, Council is fully aware of its reporting obligations to referral authorities and any actions that are required.  Those obligations are taken very seriously. The regulations around reporting responsibilities mean that Council cannot confirm whether a referral has been made and nor can Council provide publicity or commentary on the process.

The constraints on Council around the referral process have been made known to the media on several occasions in recent weeks.

The questions you have asked are also part of a current FOI inquiry initiated by you. Given these matters are yet to be finalised, it would be inappropriate to provide further detail at this time.

In addition to the above, at the recent Special Council meeting the following resolution was passed:

1a)       That Council, via the Audit & Risk Committee, immediately (Audit & Risk Committee Meeting of the 27 August 2019) engage an External Auditor to undertake an audit to review and assess the adequacy of:-

  • Existing policies, governance, reporting and investigation processes/procedures in the handling of the current credit card misuse issue that was identified in September 2018.

1b)       The scope of the audit to include:-

            SCOPE

Review the adequacy of Council policies, procedures and processes in relation to:-

  • Dealing with expenditure authorisation and delegation;
  • Trigger points for reporting (unusual transactions and/or misuse and/or fraud) to the Audit & Risk Committee (via confidentiality reports or meetings);
  • Trigger points when an auditor should be brought in (i.e. the period after unusual/misuse has been identified to when possible fraud is suspected);
  • Guidelines on “taking face value explanations” vs “appropriate inquiry”;
  • Guidelines to ensure there are procedures to mitigate and prevent the acceptance of face value assumptions;
  • Adding another layer of probity and transparency by providing trigger points for the use of an auditor.

1c)       Should the External Auditor require clarification of the scope of the audit, as outlined in 1b) then the Auditor shall communicate directly with Cr Neoh and Cr Cassidy and the Chair of the Audit & Risk Committee.

1d)       Once appointed, the External Auditor to meet, in camera with Cr Neoh, Cr Cassidy and the Chair of the Audit & Risk Committee, to outline the scope (in accordance with 1b).

1e)       That the External Auditor report directly to the subsequent (post 27 August 2019) Audit & Risk Committee Meeting or early if called by the Audit & Risk Committee Chairman.




It’s a trough life: WCC meal allowance soaks up $160 a day

Life at the trough: The new Warrnambool City Council travel allowance includes $160 per person, per day for meals.

Carol Altmann – The Terrier

In the cashed-up world of the Warrnambool City Council, a staffer travelling on the road can spend $90 a day on dinner, $40 on lunch and $30 on breakfast, and not have to pay a cent of it.

That’s a total of $160 per person, per day, paid for by you, the ratepayer.

Send five staff members to a conference and bang, you could have up to $800 a day in just food expenses, without adding the accommodation – and the WCC does send five people to the one conference.

I can’t remember the last time I spent $90 for myself on a dinner out, but I suspect I would have had to dress up.

But wait, there’s more. There always is.

This $90 daily dinner limit is part of the council’s new travel policy, drawn up last November, in response to revelations of excessive spending on food and drink on council corporate credit cards.

Did you see the word “new” in there? This is the new policy, not the old.

This, according to the council executive, has tightened things up.

This, according to the council executive, is the council being frugal, cutting costs, saving every dollar it can: good grief, I dare not think what the policy looked like before we started asking questions. (*Update: the new policy has higher limits than the last policy. Go figure.)

It does make you wonder what planet the WCC hierarchy lives on, because for the rest of us, spending $90 for one person on dinner is called “a very special occasion”, not part of a road trip.

Many ratepayers would love to have a breezy $90 to spend each night for dinner and dessert while brushing up on their networking skills, but the truth is, most people could never dream of it.

These are the people I write for.

It is no wonder the WCC hierarchy keeps these policies secret, because remember, we are not allowed to see these “internal” policies even though we fund them.

Fortunately we have other people who want the truth out there.

Because it is clear that those in charge at the council can’t possibly justify this sort of spending by some of its staff while bumping up rates pool by 4.5% this year and the next.

And they can’t possibly justify it while hitting ratepayers and residents with increases in everything from parking fines to pet regos to sports ground fees.

They can’t justify it, but they do it anyway, and that is the disgraceful part of this entire culture of entitlement that I am trying to expose, one eye fillet and one glass of pinot gris at a time.

I can still see the hand-wringing as the council agonised over which services would need to be cut unless it broke the rate cap: childcare, meals on wheels, sweeping the streets?

The 81 corporate credit cards didn’t rate a mention.

And the $160-a-day meal allowance racked up on some of these credit cards didn’t rate a mention. (Note, most WCC staff don’t get to spend these amounts  – the policy is designed to accommodate a select few.)

Hold dessert: The NSW public service and Australian Tax Office both recommend daily dinner allowances well below that of the WCC. Image: Lusciouslife

By the way, the Australian Tax Office suggests a “reasonable” meal allowance while travelling is a maximum of $101 a day, including around $48.60 for dinner.

If you are a big wig earning more than $217,000, the dinner allowance is $70.50. Many councils use the ATO figures as their guide.

The NSW public service is even more frugal.

Up there, public servants can spend a maximum of $53.90 for dinner in a capital city, or $49.60 for the country. What a bunch of soursops they are in the NSW Treasury! No creme brulee for you!

If only it were so funny. For the stressed out souls turning up at Bethany trying to work out a payment plan for their rates, it is far from funny.

South West MP Roma Britnell today used the first day back of Parliament to call for a full and independent investigation into the governance of the Warrnambool City Council.

As this travel policy shows, it can’t happen soon enough.

Again, thankyou to everyone who helps to keep The Terrier digging. You can be part of it by tossing something into the Tip Jar below.

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Is there more to the WCC credit card scandal? Yes.

The Warrnambool City Council credit card scandal doesn’t stop with just one person. The WCC must now come clean on what it knows. Photo: Imagestick.

Carol Altmann – The Terrier

For weeks now, I have been asked one question about the Warrnambool City Council credit card scandal: is there more?

The answer is yes.

Yes, there is.

From the very beginning, this investigation into credit card use at the Warrnambool City Council has never been about individuals. It is not personal.

This whole investigation has been about exposing an attitude of entitlement and ways of behaving that have operated within certain sections of the council for years, particularly around the office of the executive.

It has been about again exposing a lack of accountability and transparency, coupled with doses of intimidation, that allowed this culture to develop.

So tonight I can tell you that, yes, the issue of credit card spending and the use of public money goes beyond one individual.

It goes beyond the council’s former head of tourism, Mr David McMahon, who as we know resigned as a result of this investigation.

But because of recent threats that have been made against me privately, and against members of my extended family which worries me more, I am not going to name names.

I can tell you, however, that it goes beyond one individual, because I have receipts.

I am now calling upon the Warrnambool City Council to tell ratepayers and residents the whole truth.

It cannot just keep covering up a cover up.

What ratepayers and residents deserve to know is what the council has done since this whole credit card scandal was first uncovered late last year, how much credit card spending has been scrutinised since, what has been found and what is being done about it?

Remember, this is our money – public money.

In light of the recent report by the Victorian Auditor General into fraud and corruption control, the Local Government Minister has called on all 79 councils to review their policies and procedures and report to him by September 1.

There is no more hiding behind closed doors.

We want to know the full story about the 81 credit cards that have been in circulation at the WCC.

What are the spending limits? Who holds them? Have they been used to purchase big dinners, alcohol, lunches, coffees, gift vouchers? For what reason?

I am calling upon the council to tell you what is going on and what has gone on – fully and frankly.

And if it doesn’t, then I am calling upon the good citizens of Warrnambool who may be in a position to whistleblow, to do so loudly.

In pursuing this issue, I have not had a personal axe to grind or any hidden agenda. I am simply doing what journalists do, in trying to get to the truth.

Between us, will get there and – eventually – we will have that truth.

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