The smoking gun: WCC credit card scandal blows right open

One glass of wine too many: the WCC credit card scandal has blown right open around an unauthorised meal at Bojangles passed off as a meeting. Generic image: Shutterstock.

Carol Altmann – The Terrier

This is the smoking gun.

I was going to publish this piece tomorrow night to give the Warrnambool City Council and its tourism chief David McMahon time to respond to questions I sent this morning, but given the events of this afternoon – Mr McMahon’s resignation – I am bringing it forward.

Tonight is when all the pieces of the credit card scandal around Mr McMahon come together and it explains why Mr McMahon’s position became untenable.

Because what follows is not a story about mistakes or misunderstandings, but deliberate concealment.

 

And it worked because, until right now, the truth was concealed.

Here is what happened:

On the night of Thursday, 31 May last year, Mr McMahon and a group of four people, including two other council staff, ate and drank at Bojangles restaurant in Liebig St.

There was a couple of pizzas, there was plenty of wine, there was even one or two shots, and lots of laughs.

At the end of the night, the waiter brought the bill and Mr McMahon pulled out his council corporate card, as he had done so many times before, and whacked the $172.50 on the WCC account.

The crew then made their way home, but neither the original bill nor the receipt from that night made it to the council.

Instead, someone returned to Bojangles later and secured a hand-written, unitemised receipt dated 4 June 2018 – four days after the meal.

It showed nothing but a Bojangles stamp, Mr McMahon’s name, the word “Meals” and the total of $172.50.

In his record to council, Mr McMahon submitted this receipt and put the meal down to “VEAC meeting” – the council’s tourism advisory group – but this knees-up was nothing to do with VEAC.

The two members of the public at the table had nothing to do with VEAC. The two other council staff had nothing to do with VEAC.

This was not a VEAC meeting, but a little private party held after “Beers and Ideas” finished across the road at The Loft, which is where they had wandered from.

 

Did the two members of the public in the group know they were being shouted by ratepayers? Probably not. Did either of the two other council staff know? Maybe.

But Mr McMahon knew.

Such was the slack scrutiny of his spending, the hand-written, unitemised receipt made it through. No questions asked.

 

The replacement, hand-written receipt, showing “Meals” and the total bill of $172.50, was submitted by Mr McMahon for a dinner and drinks that he claimed was a council committee event.

At the time, Mr McMahon, from Ballarat, had worked for the Warrnambool City Council for about two years and had held a council corporate credit card for around 15 months.

The picture I have built from this 12-month investigation shows the rot with this card started early and it rolled on for 18 months, with non-itemised receipts, missing receipts, vague stat decs, claims for committee meetings that never happened, unauthorised drinks, lunches, dinners, and paying for hundreds of dollars worth of booze at a Cape Schanck conference which, at last, was the red thread that blew the whole thing right open.

Because people like this – I have reported on them before – always go a step too far: there is always one receipt, or maybe two, that sets the red light flashing.

As a journalist, you then pull this thread, using Freedom of Information, solid, brave sources and hours and hours of mind-bending slog, and it all unravels: the dirty tricks are exposed and the game is up.

Except to hard-working ratepayers, this is far from a game.

And for all of the ethical, hard-working staff at the Warrnambool City Council, this is not a game. They are as angry as we are.

 

It is shocking and painful and infuriating to learn that the very systems we believed would protect us from this sort of excess and breach of trust, have failed us.

A boys’ club culture developed within the WCC over the past decade and has contributed to the environment that has seen misuse of some corporate credit cards.

Mr McMahon has failed us. His superiors in upper level management have failed us. The boys’ club culture of the WCC has failed us.

Those councillors who have still not asked one question or raised one concern about the potential misuse of council funds including this credit card – and that is every current councillor apart from Cr Peter Hulin – have failed us.

Even the new CEO, Mr Peter B Schneider, has not said one word publicly about this scandal which has now moved into the red zone. Indeed at his briefing of staff today about Mr McMahon’s resignation, he spoke glowingly of Mr McMahon and dismissed the credit card scandal as one contained to “social media”.

Nobody in charge has been on our side.

 

And so it has been up to The Terrier, with limited resources but multiple, brave sources, to expose the fatal combination of a long-standing toxic culture and weak systems of accountability within the WCC that allowed this rot to happen.

Remember, we were not supposed to know about any of this. We still don’t know it all, but I am sticking with what I can prove.

We were not supposed to know about the dodgy receipts, or about the thousands of dollars that had been repaid, or that Mr McMahon’s credit card was suspended, and then reinstated soon after.

We didn’t even know that the council has 81 corporate credit cards.

Despite this huge number of cards, it was only in November last year, after the Cape Schanck booze up in July and my lodging an FOI in October, that the WCC updated its credit card policy and travel policy to exclude alcohol.

We are still not allowed to see these policies.

While the council says it is now- finally – reviewing its credit card rules in light of the recent report by the Victorian Auditor General into fraud and corruption control, it is clear that the bunker mentality that developed around former CEO Bruce Anson remains firmly in place.

If we ask too many questions –  whether we are journalists, ratepayers, councillors, or council employees – we are dismissed as irritating troublemakers and, it is hoped, intimidated into silence.

 

In my case, the council spent more time and energy trying to uncover my sources than it did investigating the issues.

And in this case, the council charged almost $200 for the FOI application and it took nine exhausting months of wrangling, by which time a lot of Mr McMahon’s unauthorised spending had been repaid (although not the Bojangles bill from May).

When the receipts were finally released under FOI in June, these repayments had been removed as “irrelevant”.

This is how deep coverups work, and they happen when image management is considered far more important than transparency.

In that world, ratepayers sit at the very bottom of the pile.

This has to change.

 

Even Mayor Tony Herbert, elected to represent the people, took to Facebook in February to attack my wasting of council time and resources on FOI applications that, he raged, had exposed no “foul play”.

“All you seem to want to do is tear people down, with unresearched accusations,” he thundered.

“Can I ask which investigations and stories have uncovered foul play? Which ones?”

Mr Herbert has since been swept up in Mr McMahon’s vortex.

What happens next? Well, I have now written five stories and have sent them all off to IBAC (Independent Broad-based Anti Corruption Commission). Who knows if anything will come of that.

Mr McMahon as of today no longer works for the council.

I am just glad that you now know the truth.

 

Thankyou to the many courageous souls who were a part of this long investigation and who trusted me and helped me to turn over rocks to see what crawled out. It has been mind-blowing.

But it doesn’t end here. In fact, it is just the beginning.

If you want to see greater accountability and true transparency at WCC, write to the six silent councillors below, write to Mr Schneider (PSchneider@warrnambool.vic.gov.au), and remember all of this when the council elections roll around in November next year.

We deserve so much better and it is time to demand it.

(Neither the WCC spokesman or Mr McMahon responded to my questions from this morning).

randerson@warrnambool.vic.gov.au,
scassidy@warrnambool.vic.gov.au,
dowen@warrnambool.vic.gov.au,
mneoh@warrnambool.vic.gov.au,
kgaston@warrnambool.vic.gov.au
therbert@warrnambool.vic.gov.au

On we go.

Thankyou so very much to those who have supported The Terrier with a contribution to the Tip Jar: this investigation would not have happened without the Tip Jar. You can be part of it by clicking below.

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Mayor Herbert swept up in WCC credit card scandal

Silence: Mayor Tony Herbert is running a mile from the credit card scandal that has been exposed within council. Image: WCC.

Carol Altmann – The Terrier

Tonight I start drilling into the detail of that big fat spending on one Warrnambool City Council corporate credit card and who is supposed to be keeping an eye on things.

Because, as it turns out, three of the people who are supposed to be keeping an eye on things have also been sitting at the very tables where the breakfasts and brunches have been served.

This includes Mayor Tony Herbert.

And it includes City Growth Manager Andrew Paton, who is designated to scrutinise and authorise spending on the credit card held by Visitor Economy Manager David McMahon.

Both of these people – Mayor Herbert and Mr Paton – are on a council tourism committee (VEAC) with Mr McMahon, with Cr Herbert as co-chair.

Cr David Owen was also on the committee.

As a result of Freedom of Information and cross-checking, I can tell you that this committee held every single one of its meetings in 2017 and 2018 over breakfast at either a café or restaurant.

And, you guessed it, each time the bill was paid with Mr McMahon’s credit card.

 

And each time that bill was well over $100: a $165 breakfast at the Pavilion, a $161 breakfast at the Mid City Motel, a $133 breakfast at Brightbird, another $112 meeting at Brightbird…

VEAC is the only committee of the council’s seven advisory committees to do this.

Official meet and eat: Breakfast at the Mid City Motel in May last year for $161.

All the other committees hold their meetings in council offices, probably under harsh lights and over a packet of assorted creams.

But wait, there’s more. There always is.

According to the documents released through FOI, Mr McMahon also wrote “VEAC” on a string of receipts that have nothing to do with VEAC’s official meetings.

In terms of accountability, this is the most worrisome. 

 

When VEAC meets, it has to take minutes and these minutes are reported to council: those are the rules set out in its terms of reference.

Yet Mr McMahon’s receipts show claims for a string of “VEAC” breakfasts and brunches for which there are no minutes, or any public record at all that I could find.

Perhaps this is because most of these meals were enjoyed in the summer holiday period and so maybe everyone was wearing shorts and nobody had a pen.

As a result, we have no idea why the gathering was held, who was there, or what was discussed.

 

These five summer gatherings included:

a $154 breakfast at Main Beach Kiosk on 21 December 2017,

a $51 lunch at The Pavilion on Wednesday 3 January 2018;

$13 spent at Fishtales on Saturday 6 January 2018;

an $80.50 brunch at The Pavilion on Friday 12 January 2018 and;

a $102 breakfast at Clovelly Restaurant on Thursday 15 February 2018.

Boy, that is one very enthusiastic committee, which it isn’t, because it recently fell over and pretty much had to start again, but that is another story.

Of the above, one receipt in particular leaps off the page: the $80.50 spent at The Pavilion on 12 January 2018.

This $80.50 brunch was held during school holidays and included a kid’s pancake and two milkshakes: one caramel, one banana. In the absence of any further explanation, make of that what you will.

For other meals, there was no itemised receipt at all.

 

Despite this, all of the receipts were approved, so you and I and every other Warrnambool ratepayer picked up the bill.

An unofficial VEAC meeting over a $102 breakfast at Clovelly Restaurant in February 2018. There is no public record of who attended or what was discussed.

Mayor Herbert has made much of the council being “transparent” and he loves to use this word when he talks about the council under his watch: it sounds impressive, noble even, but in reality it rings hollow.

As he was committee chair and is the Mayor, I sent Cr Herbert a number of questions 12 days ago about this VEAC spending, including why it was allowed, whether he knew about the “unofficial” meetings, and how it could be justified to ratepayers.

The response from Mayor Herbert has been silence.

The response from the council has been silence.

Welcome to transparency and accountability, Warrnambool City Council style.

 

Only Cr Owen, who as we know is battling cancer, got back to me within 30 minutes of my questions and said he was “mortified” to learn that the meals for the official VEAC meetings had been paid for by ratepayers. He offered to repay his share.

This whole scenario strikes at the heart of what this credit card saga is all about:

Can all of the spending be justified?

Is all of it scrutinised?

As we are talking about public money, these questions apply whether it is a $7 banana milkshake or $600 worth of grazing plates.

It appears at some point that someone raised a red flag, because between $5000 and $6000 was repaid on Mr McMahon’s credit card before this all became public via FOI.

That is a lot of money.  It means either the council’s credit card policy was extremely vague, or it was ignored.

 

We are not supposed to know about the repayments, but I will be writing more about those later.

To be super clear, the big picture here is about that dull word called governance, which is why the Victorian Auditor General’s Office has recently been all over the potential for credit card fraud by council staff.

The CEO of Strathbogie Shire Council resigned earlier this month after the Auditor General exposed credit card problems very similar to those we are seeing here.

And remember, what I am exposing is just one of the 81 credit cards in use at the WCC.

More soon.

In the meantime, I want to thank each of you for supporting The Terrier by either throwing something into The Terrier Tip Jar, which helps pay for FOIs, or sharing my stories on social media, or telling a friend, or liking the FB page…. thankyou. We are keeping the bastards honest.

On we go.

*VEAC is made up of two councillors, two senior WCC staff and five members of the community. I am not naming the community members, as they are not responsible for running the committee. Cr Peter Hulin is the new chair of VEAC and Cr Herbert is co-chair. Its first meeting for 2019 was held in offices at Flagstaff Hill.

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