Ouch! WCC parking inspectors return with a vengeance
Carol Altmann – The Terrier
Have you received one of these lately? A parking fine for the ‘free parking’ in Warrnambool?
If so, you’re not alone.
That’s because the free parking in response to C19 was always free TIMED parking, but the W’bool City Council didn’t enforce the time limits.
For about two months, the parking inspectors were nowhere to be seen.
So most people assumed it was free parking, full stop.
Now that the time limits are suddenly being enforced – largely because some unthinking souls decided to park all day in front of shops – people are being whacked with fines left, right and centre.
As one person who contacted me after being fined said, “I thought it was free parking? Did I miss something?”
What they missed was the clear message that free, timed parking would now be enforced.
(This means if you park in a two-hour car park, for example, you get two hours free. If you stay longer than two hours, you may get fined.)
Two of the areas that matter most to residents, according to that survey, is good communication and getting the city’s parking right.
Pretty basic stuff.
So I am here to help spread the word that free, TIMED parking is in force and it’s great. I hope it stays.
I hope the only place where you don’t get at least the first hour free is Liebig St, where perhaps it’s the first 30mins.
Traders have been begging the council for years to offer some form of free parking. Now, more than ever, they need that help – permanently.
Just this one move alone would, I suspect, see the council move from an F to at least a B in next year’s satisfaction survey.
As it stands, the free, timed parking is due to end on 1 July.
Public confidence in WCC crashes to an all-time low
The appointment of a new W’bool City Council CEO in Peter Schneider came with high hopes, but he has struggled to turn the ship around.
Carol Altmann – The Terrier
Today (22/6) the Warrnambool City Council fell off a cliff and we need to know, right now, what our CEO Peter Schneider is going to do about it.
The annual WCC community satisfaction survey results released today show the overall performance of the WCC is at its lowest recorded level – ever.
Absorb that for one second.
Its overall score of just 42/100 is lower than the darkest years of the past decade.
It’s far lower than the regional average (56) and the state average (58), despite several councils having been dismissed, exposed or shamed.
Confidence in our council’s direction has crashed to just 32/100.
The ability to make community decisions scored a paltry 38/100.
Of the 28 different areas independently measured – from parking to tourism to traffic – satisfaction was down on every single measure, bar one (the environment, which stayed the same).
This is not just a failure, but a full-blown crisis.
As the survey company warned in its summary, it is going to take a mammoth effort to turn around.
We are looking to you, Mr Schneider, for answers and direction. This is why we pay you more than $320,000 a year.
But what do we get from our chief?
Well, today we got this statement to Katrina Lovell from The Standard:
“While we can look at the challenging issues that were playing out at the time the survey was conducted – horses on beaches, a councillor resignation, the Reid Oval design, The Lookout proposal, free car parking, ongoing investigations into management of credit cards and the start of COVID-19 restrictions – the reality is that many in the community are not happy with our performance and we must address this,” he said.
We get more excuses.
We get “not happy”.
Where is the plan, Mr Schneider? Where is the hope for change and real connection with the community you serve?
The council would have had these survey results for some time, and yet we don’t get even a hint of a plan, but more platitudes.
I, for one, am sick to death of the platitudes.
And where is the statement from our Mayor?
This is why we have a Mayor, to speak on behalf of the six other people elected to represent us.
Are they shocked? Outraged? Saddened? Determined to start working on this from first thing tomorrow morning?
We have silence.
They just don’t get it. Even after a report card littered with metaphorical Fs and Es, they still can’t reach across the divide and say “we hear you”.
In the meantime, there is a second survey that was released about a week ago, that we won’t see. This is the staff survey which, I have a sense, is equally as shocking.
The WCC will not be releasing those results. I wonder why.
Bring on October – and vote for change.
[The community survey report is 163 pages long and buried on the WCC website. I will drill down into it as the week unfolds. You can find it here.]
Wannon Water sewage plant upgrade must reach for the stars
Betty Boop has nothing to do with Wannon Water and its treatment plant, but I am rolling out some stars to make sewage sexy.
Carol Altmann – The Terrier
Tonight I am rolling out the red carpet to make sewage sexy and effluent exotic, because we need to talk about the planned upgrade of the Wannon Water treatment plant.
This upgrade will service Warrnambool for the next 20 years.
I want to explain, as best I can, why before 1 July (when the chance for public comment closes) we need to ask for better from Wannon Water, to aim higher, and to stop using our beautiful ocean like a giant Maytag washing machine.
As it stands, Wannon Water plans to spend $40 million expanding the treatment works at the end of Elliot St, so it can double its capacity to eventually handle around 30 million litres of sewage a day by 2040.
This Wannon Water production should be a blockbuster starring the Brad Pitt of shit and the Betty Boop of poop and the Scarlett Johansson of industrial trade waste, except it isn’t even close.
It’s more of a B-grade movie starring faded stars of yesteryear.
That’s because the $40 million plan is the cheapest option and will not change the way our sewage is treated in the future from how it is treated now.
The ‘mixed liquor’ of treated sewage that entered the ocean off Thunder Point last month due to problems at the Wannon Water plant. Image: Beach Patrol 3280.
This means, in 2040, we will still be pouring millions of gallons of treated sewage/effluent into the ocean off Thunder Point using exactly the same treatment system as in 2020.
The COF is lobbying to have all waste water discharged to the ocean at a Class A+ standard by 2030 to reduce ocean pollution.
Warrnambool is not even at Class A now, and won’t be at Class A after the upgrade, let alone at A+.
Worse, our system often doesn’t work, as can been seen by what is called the “mixed liquor” (which sounds sexy, but is the revolting foamy brown stuff) which still turns up off Thunder Point.
What we should be aiming for by 2040 is clean, treated effluent that can be recycled and reused and doesn’t have to go into the ocean at all, but if it does, at least make sure it is not full of pollutants like phosphorous.
Right, how do I make phosphorous sexy?
Well, here is a photo of a very sexy Brad Pitt, followed by a sexy Wannon Water graph that shows that Warrnambool Cheese and Butter – the burgundy colour – producing a Pitt-load of phosphorous, nitrogen and ammonia that goes into our ocean:
Warrnambool Cheese and Butter is owned by the Canadian giant, Saputo, which turns over about $11 billion a year.
Perhaps we could ask Saputo to throw a few million toward helping us make it to the Hollywood A-list by making sure our ocean had the cleanest effluent possible?
Or maybe Saputo could spend a few million dollars improving the treatment of its own waste before it makes anywhere near Wannon Water and into the ocean?
Another of the problems from this dairy trade waste is it’s extremely salty, which means the effluent water cannot be reused easily without burning everything along the way.
I found it astonishing that of the millions of litres of waste water produced by the Warrnambool treatment plant – 15 million litres a day – only 60 million litres a year is reused, and only at the plant itself.
In the scheme of things, 60m litres a year is an eye dropper full and the rest goes into the sea to swirl around in nature’s Maytag: not a drop is recycled or reused outside of the Elliot St treatment plant.
Wannon Water says it has investigated reuse projects and also tried to find customers for recycled water, but without success, no doubt because of the high salt content among other things.
So we have a treatment plant within walking distance of the Warrnambool Golf Course* and the new Younger St housing estate, yet no recycled waste water from the treatment plant is being used at either. (*Clarification: water was diverted from Fonterra, before it reached the plant, for use on the golf course. Please see comment from Dave at the end of this story).
Good grief.
If this is “green” Warrnambool under the Warrnambool City Council 2040 plan, then we have a long, long way to go.
Of course it all comes down to dollars and who pays.
People, naturally, become nervous when Wannon Water talks about higher customer bills to cover the cost, but here is a photo of a beautiful Scarlett Johansson, under which we can see a beautiful graph showing the costs.
You will see that between the various options, it is really not that different – a range of 1.16% to 1.53%.
Is Wannon Water really that strapped for cash or ways to find it?
How bizarre that Lyndoch Living – a not-for-profit, community owned aged care home – can roll out out a $100 million masterplan, yet Wannon Water can only come up with $40 million for a major treatment plant expansion to service our city for the next 20 years.
Water treatment is complex, but I know we can do better than this, our kids deserve to inherit something better than this, and the Clean Ocean Foundation is right behind Warrnambool in its quest to ask for more.
The COF will appear in the blockbuster sequel to this story tomorrow night, offering us non-science-minded folk some starting tips for our submissions.
Veteran W’bool City Councillor Neoh falls foul of local laws
An aerial shot of Warrnambool City Councillor Michael Neoh’s family business, Penang Alley, shortly before it opened last December. Image via Penang Alley Facebook Page.
Carol Altmann – The Terrier
You would think after a whopping 16 years as a Warrnambool City councillor that Cr Michael Neoh would know local rules and regulations inside and out, but it seems he has had something of a brain fade around his own family business.
That business is the Penang Alley restaurant at the back of Cr Neoh’s property on lower Liebig St, which opened on Boxing Day and has since operated without a mandatory grease trap, and an illegal back deck that fails to meet building standards.
Whoops!
How did that happen?
Well, part of it seems to be that Penang Alley mysteriously morphed from a ‘pop up’ to ‘permanent’.
When the fake grass and house brick pillars were being installed for the ‘pop up’ last November, I was contacted by competitors who were mightily miffed that a city councillor would set up a temporary cafe to catch the summer trade, when they had slogged it out all winter.
Would Cr Neoh need to install an expensive Wannon Water compliant grease trap like the rest of them, they asked?
And did all of the furnishings meet safety standards?
And how about the wooden deck tacked on to the back? Was it legal?
So many questions and, at the time, so few answers, in fact Cr Neoh – at that time – was also mightily miffed…at being asked to explain:
“The business will meet all the necessary requirements for the classified business,” was his only comment to me, via email.
That was in November.
Penang Alley is still there and, as it turns out, it has not met “all the necessary requirements”.
Finding this out has not been easy and has taken months of questions to the council by myself and the Warrnambool Ratepayers’ Association who, I discovered earlier this year, was also on the case.
The WRA finally got some answers, where I got none.
After two months of waiting, I was pretty much told by the council to contact the WRA and ask them for the responses.
(Around and around we go…)
The upshot to all of this pesky persistence, however, is that it was finally confirmed that a 600mm grease trap to catch all the crap was compulsory – there wasn’t one – and the timber back deck – used by the public all summer – didn’t meet building standards.
In a word, it was illegal.
(Furnishings, surprisingly, don’t have to meet any health guidelines, other than being clean.)
The council told the WRA that these issues are being fixed.
But how did Cr Neoh, who has been on council since George W Bush was President of the United States, not know he was cutting corners?
And more the point, how did he get away with it?
Warrnambool City Councillor Mike Neoh’s blog page on Facebook: he was first elected in 2004.
Penang Alley is within a shoe toss of the council headquarters and fellow councillors (and most likely council staff) have hung out there.
I wouldn’t get away with it – I get WCC notices in the mail saying that I have 10 days to trim my garden bushes that have crept over the fence or the council will come and do it for me at my expense! Take that, daisy bush!
And you, most likely, wouldn’t get away with it either.
And this, let’s be honest, is what grates the most: the double standards, the two sets of rules, the sense that who you are determines what action is taken, or how fast it happens.
Nobody has an issue with a councillor opening a funky little eatery – go for it – but no wonder it has upset those who were forced to spend time and money doing the right thing from day one.
Yep, that’s enough to give anyone a bad case of entitlement indigestion.
I offered Cr Neoh another right of reply before running this piece. He has not taken it up.
I am tip toeing back into the Tip Jar. If you would like to see The Terrier keep digging, please throw what is affordable into the tip jar below.
Demolishing more of our precious history is a bridge too far
The Stanley St bridge can be seen in the backdrop of this photo taken in 1890, showing workers at a railway reserve unloading huge concrete blocks that would be used to build the breakwater. Image: Warrnambool Historical Society.
Carol Altmann – The Terrier
Will one of Warrnambool’s oldest original bridges survive the wrecking ball? Oh, I hope so.
The Warrnambool City Council will soon decide what to do about the failing Stanley St bridge/Edward’s Bridge that crosses the Merri River near the pastel monstrosity formerly known as the Lady Bay Hotel, and which has been in service for 130 years.
Demolition is an option, such is the Warrnambool way.
Just three years ago – in 2017 – the council spent tens of thousands of dollars fixing this very bridge and strengthening the piles that hold it up.
Apart from the piles, the bridge was in “generally good condition” the WCC’s then-infrastructure manager said in a media release.
Even better, the end result of spending these tens of thousands of dollars on repairs was that “the historic bridge will be serviceable for decades to come”.
Decades? Not quite.
Here we are, just three years later, and Stanley St bridge is not only in need of major repairs – another $80,000 will be spent straight away – but is under threat of demolition.
How can this be?
And has the council demanded a refund for the works that failed to extend the life of the bridge for five years, let alone decades to come?
I asked the council spokesman these questions on 20 May and also for a figure on how much the 2017 bridge works cost: there has been no response.
Oddly, these 2017 works didn’t rate a mention in the report to the council meeting on 4 May when councillors talked about how much money they would need to borrow to either knock the old bridge down, repair it, or keep it and build a brand new bridge alongside.
Nobody put up their hand and said, hang on, didn’t we just spend a bucketload of public money a couple of years ago to fix this bridge?
Like the Merri River in flood, so much public money just swishes through and is never seen or heard of again.
The original Hopkins River bridge was built in 1895 and was completely replaced in 2000. It is now in need of major repairs to prevent a catastrophic failure. Image: State Library Victoria.
The same could be said for the Hopkins River bridge which is also in need of major repairs, despite being completely replaced just 20 years ago.
It will soon have $460,000 spent on it to prevent “catastrophic failure” caused by defective concrete and other work that, obviously, couldn’t handle the harsh conditions.
Here’s part of the shopping list for Pontings, according to the tender:
Concrete patch repairs to pre-stressed beams;
Concrete patch repairs to pier headstocks and pier piles;
Crack injection to pier piles;
Silane treatment to pre-stressed beams;
Silane treatment to pier headstocks;
Silane treatment to pier headstocks; and
Protective paint system for pedestrian walkway galvanised beams & plates/cleats.
Cripes, that is some list.
The Stanley St bridge will cost around $2.6m to replace, or $1.2m to repair, with the council to cover half the cost and the remainder from a grant.
Perhaps if we had got it right the first time, we wouldn’t be facing the loss of another piece of our precious history.
My hope is the new bridge, if it must be built, runs alongside the old….and we push for a decent warranty.