Why is Lyndoch Living so scared of the community?

In recent years, Lyndoch Living aged care has increasingly cut itself off from community scrutiny. Original photo: CuriousMax

Carol Altmann – The Terrier

A simple but unsettling question underpins this Sunday’s membership drive for Lyndoch Living: why is Lyndoch so scared of the community it serves?

Why has it not allowed one single person from outside Lyndoch to join its membership ranks in the past two years, if not longer?

A not-for-profit, community owned organisation is normally hunting like a hungry Scottie for members who care enough to at least, on a good day, turn up to the AGM.

Speaking of the AGM, here’s another curly question: why are there no annual reports available on the Lyndoch website, other than the most recent? Odd.

And why, in the past two years, has Lyndoch not advertised to fill any board vacancies as they arise?

Every single vacancy has been filled by invitation only.

Is it you?

Is it, gulp, me?

Are we so terrifying that we must be kept at arm’s length from poking around and tearing a hole in the delicate fabric of the Lyndoch Living image?

Surely the community is not that scary, after all, we are talking about the same people whose parents, aunts, uncles, friends and families helped to create Lyndoch in the first place.

Without the community, there would be no Lyndoch.

Believe it or not, the community still owns it.

Admittedly, I don’t expect to be on Lyndoch’s Christmas drinks list. I have never met the CEO and I have never received, like one journo, a string of love hearts on Facebook from a board member. I get that I am never going to be allowed in.

But YOU – as a member of the wider Warrnambool community – YOU should be welcomed with open arms.

So why has Lyndoch – metaphorically – gone and changed the locks while you weren’t looking?

Perhaps, and this is only a theory, Lyndoch is nervous of the potential power of members.

Under its constitution, members can, if they like, ask questions.

Maybe Lyndoch is also twitchy about members being able to call general meetings, where they can pass resolutions, like, say, a vote of no confidence.

Members don’t have to do these things…but they can.

Members, as a group, can be powerful.

Perhaps that’s why Lyndoch is so scared of the community it serves, because its comfort zone has become a place of total control and losing control is, well, terrifying.

If you apply to become a member of Lyndoch on Sunday, and I really hope you will, this theory will be tested.

Applying to become a member does not mean you will be accepted, and therein lies the challenge.

We shall see how many, if any, make it through.

[The sign-up will be held this Sunday, August 15, Civic Green, 11am to 1pm. No fee required. Forms provided. Bring a pen, wear a mask. You can find a membership form in advance here, and the Lyndoch constitution here.]




Lyndoch: budget blowout, a fire sale and an invite-only AGM

Carol Altmann – The Terrier

What’s happening at Lyndoch Living?

It’s been a long time since I have written about Lyndoch Living – our other high-profile public institution which, in recent years, has become an increasingly closed shop – but with its AGM next week, the time is right to dive back in.

I do so under the tight collar of yet another legal action against The Terrier by Lyndoch Living – my third in 12 months.

This one has been running for some weeks now and I can’t tell you much more than that…for legal reasons.

I often wonder how much money has been spent by Lyndoch on hiring the classy Collins St law firm, K & L Gates, to go after The Terrier?

Perhaps this could be one of the questions at the AGM next Tuesday at 4pm?

Another, more pressing question I planned to ask concerned the $2 million budget blowout for the Swinton Wing upgrade and expansion which had its online, virtual opening in September.

The upgrade was reportedly budgeted at $11 million, but came in at $13 million.

Where did the extra $2 million go?

Invitation to the virtual opening of the revamped Swinton Wing, via Lyndoch Living website.

Another important question I was keen to raise related to the recent fire sale of the Waterfront Living swish apartments which, as long-term readers would know, failed to fully sell since being built in 2014.

This is largely because – according to real estate watchers – those on the south side of the “Rolfanna” apartment complex were in the shade and over-priced.

In 2014, the cheapest apartment in this block was $420,000. 

The last one is now under contract, having been listed at $305,000 – a $115,000 nose dive. Ouch.

A bunch of smaller, less salubrious residential units next to “Rolfanna” are for sale for as little as $185,000.

Did Lyndoch need to liquidate some fast cash to move on to the next part of its $100 million masterplan?

Good question!

Advertisement for one of the Rolfanna apartments, via Lyndoch Living website.

Except I won’t be asking questions at the AGM, and neither can you.

That’s because the AGM will be online via Zoom and – unlike the virtual grand opening of Swinton Wing – is strictly invitation only and we haven’t been invited.

I have contacted several families of residents to see if they have been invited and no, they didn’t even know the date of the AGM, which once-upon-a-time was advertised widely and weeks in advance.

[I learned the date just last week, after a couple of emails to the Lyndoch media unit.]

Us mere mortals who have not been invited will have to wait for the video recording to be uploaded to the Lyndoch website, which sounds sort of reasonable….except we are still waiting for the video from the 2019 AGM to be uploaded to the Lyndoch website.

More importantly, we don’t get to ask any questions next Tuesday and – I suspect – that is the whole point.

Those who have been following this Lyndoch story from the beginning (last October), know that Lyndoch – despite being community owned and built on the generosity and support of locals – has changed to a Company Limited by Guarantee and is now a very tight shop.

At last count, it had just 16 members: nine board members, the Lyndoch executive and two life members, so every member is from within Lyndoch itself.

As long-term readers know, everyone from the wider community who has applied to be a member these past 12 months, has been rejected for what we might now call the “Peter Schneider clause“, no reason.

Even Vicki Jellie AM and retired lawyer Lynn Hudson didn’t make the cut.

In this climate of litigation, frustration and obfuscation, I feel we have only one choice and that is to appoint our own Member Of Lyndoch (External) to represent us.

So meet Abbey the Airedale Terrier, also known as a Waterside Terrier (which seems fitting), a breed known for being intelligent, outgoing, alert, confident, friendly and….courageous.

Abbey is just what we need in the kennel and she will be sniffing out some important issues in the lead-up to the Lyndoch AGM that still require answers.

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