Carol Altmann – The Terrier

Carol Altmann – The Terrier

Why, oh why? Why would our Mayor Tony Herbert sit out in Liebig St on Tuesday night (7/4) with three other people, drinking a beer, breaking the Covid-19 laws now in place?

And why would he do so on the very same day that he recorded a video to the WCC Facebook page urging people to stay at home and “up” their efforts to stop the spread of the virus?

Why, oh why?

This photo was taken last Tuesday night around 9pm and that, by the way, is the official mayoral car parked facing the wrong way, but we will leave that to one side, because the bigger issue here is a complete lack of judgment and, I hate to say it, a sense that what rules apply to some, don’t apply to others.

I didn’t want to ruin our Mayor’s Easter – I had plans for a quiet day today – but our civic leaders need to be accountable.

So I asked Cr Herbert why he was out drinking a beer on what I initially thought was a Wednesday night, after the WCC emergency meeting. He said he wasn’t out, but went home straight after the meeting, feeling unwell.

I then learned the photo was from Tues night, not Wed. I contacted the Mayor again. This time Cr Herbert agreed that yes, he was out, and below is his reply in full. I read it, digested it, and could only come back around to the same conclusion: this is so wrong.

Other leaders both in Australia (NSW Arts Minister Don Harwin resigned 5 minutes ago) and internationally have fallen on their swords for failing to follow the Covid-19 laws.

I have no idea what, if anything, will happen to Cr Herbert but boy, I am still staggered by his thinking that this was okay. It is not okay.

Cr Herbert’s reply in full:

“On Tuesday night, I left home to buy some items at the supermarket.

On the way, I drove along Liebig Street to see how businesses still open in the southern block, the dining precinct, were faring.

There, I had a chance, unplanned encounter with two business owners.

We had an emotional and refreshingly optimistic conversation. We stood metres apart from each other with the exception of a brief moment when one of the business owners passed me a beer. After a short time I left for the supermarket.

The job of being mayor doesn’t ever stop. I considered it part of my role to see for myself how our city is faring in difficult times. This is something I do regularly.

The decision to drive along Liebig Street I viewed as mayoral duty, so too the conversations I had with the business owners.

I can’t rely on social media alone for insights into how our city is travelling. It is important for any mayor, where reasonable and safe to do so, to find out first-hand about the state of the city.

Of course with the threat of COVID-19 ever-present, we need to be vigilant as we go about our work and my work has changed accordingly.

But, we also need to be mindful that our focus on safe behaviour does not morph into an ugly vigilantism.

In our conversations and online commentary I believe we need to be encouraging and supportive, not vindictive or constantly seeking to blame and shame.

After my purchase at the supermarket, I returned home to continue a board game with my family.

If you wish, I can provide a bank statement of the supermarket purchase.

Regards, Tony. “

Carol Altmann – The Terrier

It’s two weeks tomorrow since Lyndoch Living went into lockdown in the face of the Covid-19 virus.

At the same time, as we know, Victoria has strict rules regarding leaving home, travelling or spending time with others, with a bottom line that if it’s not essential, don’t do it.

But where has the Lyndoch CEO, Doreen Power, been these past two weekends since the lockdown began?

Not in Warrnambool, but – according to sources – travelling back to Melbourne, which is where Ms Power has her family home.

This came as a shock to me: that the CEO was not here, seven days a week, standing side-by-side with the staff as they faced a health challenge that could devastate a nursing home if it took hold.

Why, as their leader, would you not be here? If there is a logical explanation, we should be able to hear it.

It’s well known in certain circles that Ms Power travels home most weekends – usually leaving Friday afternoon and returning Monday morning – having never relocated her family to Warrnambool as she planned to do, according to a local newspaper report, after becoming CEO in 2015.

In normal times, we might shrug our shoulders and say “who cares?”

But these are far from normal times.

Lyndoch Living is an aged care facility in full lockdown and Ms Power is the CEO of this facility.

Is travelling anywhere out of Warrnambool right now and then returning to Lyndoch the best thing to be doing? Is it essential?

Does the board know about this and does it accept it as being okay?

This is why CEO’s are paid the big dollars, because the expectations on their time are so much greater and especially so during a crisis.

I have checked the fine print for the Victorian travel restrictions and people who have two dwellings can travel between them (such as a parent who works in the city, but commutes home at weekends), but the overarching message is to do so only if absolutely necessary.

Lyndoch Living says as much on its own website: it tells us there are only four reasons for us to be leaving home – food, work, exercise and medical reasons.

We know the mantra and we are all doing our bit, despite all of us missing family and friends and wishing we could just jump in the car and drive.

We can’t.

But the CEO of Lyndoch can, even with Lyndoch in lockdown, and my question is why?

 

I put three questions about this to the CEO and the board chair Kerry Nelson this morning. I have not yet had a reply and will run it in full if I do, although I suspect the questions, as in the past, will be met with silence.

Speaking of silence, it’s also a fortnight since the Lyndoch Living board met to talk, among other things, about how to respond to explosive allegations against the CEO that were contained in a confidential staff survey.

We have heard nothing official since.

This is despite South West MP Roma Britnell saying that the allegations and concerns in the survey mirrored those from people who had contacted her directly over the past months.

And it’s despite the last two places where Ms Power worked as a CEO before being hired by Lyndoch Living – Seymour Health and Plenty Valley Health – both reporting low staff morale during her tenure: that is on the public record.

And yet the Lyndoch board has done nothing and continues to do nothing.

Maybe they just don’t believe it.

Or maybe Lyndoch has seen so many staff leave over the past five years that they no longer care whether good, hard-working people stay, or they leave because they have had enough or felt they had no choice.

That must be terrific for staff morale.

And yet the Lyndoch staff, all of them, are now rolling up their sleeves, battening down the hatches and devoting themselves to caring and protecting the frail and infirm residents against one of the greatest health challenges of our time in the Covid-19 virus.

The staff continue to show their professionalism and concern: they continue to show up because they care – first and foremost – about the residents who have perhaps never been more vulnerable.

For this, I send gratitude and thanks to all of the Lyndoch staff and I know you do too.

I am suspending the Tip Jar for the time being and encouraging readers to make a donation to Warrnambool Food Share which you can do below.

Carol Altmann – The Terrier

Leadership:

Wow, what is this that I see? There are some amazing things happening in Warrnambool in these c/v times.

I see local businesses doing their best to hold on and adapt as best they can, like Materia Bros (big shout out to that wonderful family) who are doing home deliveries of fresh produce – check out their FB page for details.

We are seeing jams and chutneys arriving on doorsteps; messages for health care workers written in chalk on footpaths; grocery runs for elderly people; hand-written cards and notes appearing in letterboxes…all prepared with sanitised hands, of course.

I love seeing this generosity of spirit happening in our city – we all do.

But what I would like to see more of is bold leadership from the top.

I want to see more of our Mayor and CEO, with at least daily updates on what the WCC is working on, and what real, practical steps are being taken to prepare for the next 12 months.

This is how long the economic fallout from this virus will last, if not longer.

I want to see updates on support packages being prepared for local businesses, solo operators, ratepayers and residents, not a ‘fly through’ of the Reid Oval upgrade, which was added to the WCC website today.

I hate to say it, but even in a sport lovin’ city like ours, sport upgrades have to come second right now.

The millions of dollars that were to be spent on Reid Oval would make a huge difference to those who will be doing it really tough in the next year or two.

There is no sugar coating it: the fallout from this virus is going to hit Warrnambool hard and we need a plan and we need it now.

I don’t envy the CEO or our Mayor in these times, but this is what leadership is all about and it’s what their jobs are all about. Leadership is easy when the going is easy, but true leadership shines when times are tough.

We are in those times.

A strong, bold, council vision delivered straight to our door: I would like to see that.

Carol Altmann – The Terrier

Today is National Anti-Bullying Day and Lyndoch Living has marked the occasion with a petition to shore up support for its CEO…who has been accused of bullying, intimidation and manipulation.

Having read last night’s Terrier piece which revealed the explosive bullying claims against the CEO, Lyndoch staff arrived at work this morning to find a petition being circulated from the CEO’s inner circle.

The petition didn’t encourage staff to demand action on the claims, but, instead, pledge allegiance to the CEO and ask the Lyndoch board to publicly acknowledge the staff’s fear love and isolation support.

Well of course! Pass the pen!

The poor staff – many of whom have already spilled their guts in the anonymous staff survey – didn’t know what to do.

Should they sign it – and declare a false allegiance – or shouldn’t they, and face being the next pinball to be metaphorically bounced off the walls until their head hurts?

If this is not bullying, then I have lost my judgment. I doubt this is even legal, but it is most definitely desperate.

Very desperate. 

Speaking of legal, if anyone within Lyndoch was gathering material for a compensation claim against bullying and harassment, I suspect they would have photocopied this petition and added it straight to their file.

Because the Lyndoch staff have already spoken up against bullying as best they can.

More than 140 staff filled out an anonymous staff survey that was ordered via Lyndoch’s very expensive lawyers, K&L Gates, and compiled by a Melbourne consultancy called ‘Working Together’. (Ka-ching! $$ Ka-ching!)

The damning survey results were sent to the Lyndoch CEO in January and given to the Lyndoch board in February: they have read them, and done nothing.

As I wrote last night, 15 people in that survey said that:

“the CEO’s culture of intimidation, manipulation and bullying greatly impacted their safety, health and wellbeing. They said they witnessed her bullying others and making decisions in regard to her own self-interests and not the organisation as a whole.”

 

That is mind-blowing, but there is more.

Here is another snippet:

“Two thirds of (the 147) respondents said that in their opinion, Lyndoch’s values are not upheld within the organisation.

…there were issues in regard to the CEO specifically not upholding Lyndoch’s values, with a couple of respondents stating they have been directed by the CEO to ignore behaviour that is inconsistent to the values and for employees to just ‘deal with it’.”

 

So the CEO allegedly doesn’t uphold the values of Lyndoch and says the staff should ‘deal with it’.

Okaaay….

And here is another:

“Just under a quarter of respondents said that Corporate staff were not welcoming, that some Corporate staff would not help unless it benefited them and there was an ‘us and them’ mentality that impacted on all of Lyndoch’s values…This was seen to be behaviours from the CEO that filtered down.”

 

So the corporate staff have to “kiss up and kick down”. (thankyou, JD, for that line)

And one more:

“Comments were made in regard to people who were beneficial to the organisation being ‘pushed out’ due to the mismanagement of bullying behaviour they had either witnessed or endured. A few employees stated that there was a culture where individuals who reported bullying were ostracised and created a target on their back with upper management”.

All cheery stuff. Pass me the petition!

You get the picture and maybe one day the inner sanctum of Lyndoch Living might release the whole document so you can get the whole picture, but I doubt it.

They have more important things to do, like draw up petitions and hire a consultant to soak-rinse-wash-bleach-and-spin all of the bad news into good news, leaving the Lyndoch power base sparkly clean and stain free.

(A favoured consultant from out of town was seen leaving the Lyndoch building again today. I wonder why they were there?)

When there is a steady flow of the same allegations, things inevitably start to stick and it all, eventually, comes unstuck.

Now that powerful people are taking note, including MPs Roma Britnell and Dan Tehan, many people feel that day is fast approaching and, for the sake of our wonderful Lyndoch, I hope they’re right.

Happy National Anti-Bullying Day.

#nomorebullying #standup #speakout #staystrong

Do you follow The Terrier? If so, join those who have thrown something in the tip jar to help with the digging. 

The Tip Jar