Former Lyndoch Living board member breaks silence

Former Lyndoch Living board member Percy Eccles resigned in March last year.

Carol Altmann – The Terrier

Former Lyndoch Living board member Percy Eccles has called for the entire board to “consider their positions” in the face of rising pressure for them to resign.

Mr Eccles, who served on the board for almost 10 years before his resignation last year, was speaking after CEO Doreen Power was stood down last Thursday.

He said he believed the board was “led by the CEO” and that they followed her direction, rather than the reverse.

“If the information I have been reading (about the CEO being stood down) is correct, then it’s a very good day for Lyndoch,” he said.

I call upon all of the board members to consider their positions, because it’s my belief that they were led by the CEO, rather than the CEO being led by the board.”

Mr Eccles said it was one of the greatest pleasures of his life when he served as a Lyndoch board member in the early years, but that this changed dramatically in recent years.

“As a board member for almost 10 years, it was one of the joys of my life to serve the people and the staff, especially when Lyndoch was under the leadership of former CEO Rhys Boyle,” he said.

“But in the few years prior to my resignation, I have never been more disappointed in the board’s direction,” Mr Eccles said.

Mr Eccles has been unable to speak publicly until now due to fears of legal action by the highly litigious CEO.

Following reports on The Terrier that the CEO has departed, however, Mr Eccles said he felt able to speak up.

While Mr Eccles could not comment on specific discussions within board meetings, it’s understood one of the many issues he pursued vigorously while on the board was a breakdown of how much was spent each year on lawyers and consultants.

A line-by-line breakdown was never provided.

[I have also attempted to obtain this breakdown, but the figures are exempt from Freedom of Information due to Lyndoch now being a quasi-private company.]

It’s widely known within Lyndoch, however, that a handful of highly paid consultants have been contracted multiple times for their services.

One of these includes a consultant who had an existing relationship with Lyndoch and was on the selection panel when the CEO was selected in 2014.

That particular consultant, who is not from Warrnambool, has since been employed multiple times and was a regular attendee at board meetings. It’s understood this consultant was paid $3000 a day.

It’s also known that, in recent years, Lyndoch changed its legal firm from a local based firm to a top law firm in Melbourne who, among other things, was paid by Lyndoch to launch personal defamation actions on behalf of the CEO and another corporate staff member.

Mr Eccles was also one of three board members on the selection panel when Ms Power was appointed in 2014.

Mr Eccles said he did not agree with the choice of Ms Power and made this known to the panel at the time.

When the other two board members decided Ms Power was the best applicant, however, he signed off on the appointment for the sake of cohesion.

Ms Power’s tenure has seen a dramatic decline in residential care at Lyndoch, largely due to a mass exodus of experienced staff, many of whom tried to speak up about the toxic culture that had developed.

The board did nothing in response to these concerns.

Lyndoch chair Sue Cassidy told media and staff Ms Power was on “annual leave” as of last Thursday. It’s still not clear exactly what prompted the board to suddenly stand Ms Power down.

Pressure is now mounting for the board to follow, with almost 2000 signatures in an online and offline petition that began before Ms Power’s departure.




Parliamentary petition launched to remove Lyndoch board

Carol Altmann – The Terrier

The Keep Lyndoch Living community group has today launched a petition via the State Parliament, asking for the removal of the Lyndoch board.

You can read the full petition and sign it here: https://tinyurl.com/3nwac5nc

Sign it. Share it. Any Victorian resident can sign.

The petition to the Legislative Council asks for the State Government to work with the Federal Government to “take all possible steps” to replace the board with an administrator.

The administrator would remain until a new Lyndoch board can be elected via public nominations.

It has come to this.

Six weeks after more than 400 people gathered in the cold to call for greater transparency from the Lyndoch Living board, there has been nothing of the sort.

And judging by the non-sensical and insulting comments of the board Chair Sue Cassidy on ABC radio last week, the community will remain cut off, despite our many concerns around the care of our elderly and vulnerable.

The board has no interest or intention in engaging with the general community.

Trust in this board is now completely broken.

I hope this petition draws thousands of signatures between now and when it closes on 31 August.

It will then be tabled in Parliament by our local Member of the Legislative Council Bev McArthur, who delivered a statement to the rally on 5 June and who has continued to offer her full support to this cause.

A paper version of the petition will also be available at a public sign-up on the Warrnambool Civic Green next Sunday, 24 July, from 11am to 1pm. I plan to be there to help out.

Copies will also be available for you to take away to gather physical signatures from those unable to sign online.

All of the signatures – online and on paper – will be collated into one total.

Sign it. Share it. The message is clear: this board has to go.

[Disclosure: I assisted Keep Lyndoch Living to lodge this petition with the Legislative Council to ensure it met all the requirements.]




Lyndoch Living board cuts itself further from community

Carol Altmann – The Terrier

The Lyndoch Living board – metaphorically speaking – slammed MP Roma Britnell at its meeting on Tuesday night but, in so doing, exposed its contempt for the community she serves.

Ms Britnell asked board chair Sue Cassidy if she, Roma, could address the meeting. She could.

As I understand it, there was also a guarantee that Ms Britnell would have a chance to speak to the board openly and confidentially (in camera), without the CEO in the room.

This didn’t happen.

Ms Britnell, armed with concerns from her constituents, arrived to find there was no ‘in camera’ meeting and if she had something to say, she would say it to the board and the CEO.

Things did not go well.

The board pounced and – metaphorically speaking – sent her packing.

Ms Cassidy, of course, has form on this sort of thing.

Yesterday, ironically, it was two years to the day since Ms Cassidy, as a one-term Warrnambool City Councillor, conspired with Crs Kylie Gaston, Mike Neoh and David Owen and threw the CEO Peter Schneider out the door.

Ms Cassidy, Ms Gaston and their two former colleagues are all still under active investigation by the Local Government Inspectorate for that act of bastardry, which resulted in an expensive and ugly court battle for Warrnambool ratepayers and a victory for Mr Schneider.

One of Mr Schneider’s senior employees, City Manager Andrew Paton, is on the Lyndoch board: the board which – metaphorically speaking – has just beaten up our local state MP behind the shelter sheds. That connection must be getting awkward.

On Tuesday night “from 5.35pm to 5.50pm” – as recorded in the board’s autopsy report posted to the Lyndoch Facebook page – Ms Britnell had a first-hand taste of what so many others have endured from Lyndoch’s hierarchy these past five years.

The bodies are piled high.

All of those experienced staff who have been cast out, had their reputations trashed, and been blamed for Lyndoch’s failings.

All of the families, who have tentatively tried to speak up, only to be bullied back into silence.

And the residents who have tried to raise concerns, including one recently who was effectively told they could always move elsewhere if they weren’t happy.

And now it’s our turn. The community is the enemy. We are the problem.

The person elected to represent this community took our concerns right to the heart of Lyndoch and got nowhere.

There will be no greater transparency.

We will not be allowed to become members of Lyndoch Living.

Lyndoch is no longer ours, but theirs.

Rather than listen to the people, the board is too busy congratulating itself for passing re-accreditation while Lyndoch remains in breach of multiple aged care standards across the nursing home, hostel and May Noonan. What a terrific system.

But the community isn’t stupid. We know a Captain Ahab when we see one and the board may wish to cast its eyes back to Seymour Health in 2012 to see how it ends: CEO gone, board gone.

It took the good people of Seymour seven years to win their bruising battle.

We’re up to year seven, and we’re right in the thick of it.

Punches are flying, teeth are being knocked out, eyes are blackened, but I can tell you this:

We’re not giving up.




Is Lyndoch preparing to smother concerns with cement slab?

Lyndoch Living has taken to Facebook to flog off the fencing surrounding the site of the proposed $22m medical clinic.

Carol Altmann – The Terrier

Lyndoch Living has taken to Facebook today to urgently flog off the fencing around the site of its proposed $22 million medical clinic, strongly suggesting work will start within a week.

The big hint? It needs the whole lot packed up and gone by Monday.

And why wouldn’t they be putting the pedal to the metal?

There is nothing like getting a cement slab down to try and shut down growing community concern around the viability of this project.

More than 600 people have now signed a petition started by the “Keep Lyndoch living” action group asking for the State Government to intervene and pause the project until these concerns are addressed.

This petition asks for nothing more than an independent review, just to make sure that this massive investment by Lyndoch – the largest in its history – is sustainable.

But 600 people is obviously not enough to stop the Lyndoch Living juggernaut.

No, it presses on regardless, rolling right over the top of the community concerns and flattening them like it did the Tomlinson dementia wing with its established gardens, vegetable beds and green lawns.

The residents, you will recall, were shuffled off to the spanking new Swinton Wing, where they could peer through the windows at the destruction of their former home.

Grass and gardens are so yesterday, with that “old” Lyndoch slowly being replaced by cement, rooftop gardens, and a medical clinic that could possibly send Lyndoch broke.

And despite being owned by the community, Lyndoch feels under no obligation to explain anything to the community about its decisions.

Simple questions like where is the money for this medical clinic coming from?

What is the benefit to the elderly residents?

Is there a business plan?

What are the expected returns?

Such concerns are dismissed as a beat-up by “troublemakers” or “disgruntled ex-workers” who must be pushed aside quickly if Lyndoch is to move on with its masterplan.

It doesn’t matter a jot that one of those raising the alarm about this clinic is former Acting Chief Financial Officer Allan Conway who has the rare distinction of actually standing up and speaking out publicly for Lyndoch.

That shows a spine, yet Mr Conway’s concerns have so far fallen on deaf ears.

And because those with the power to intervene are choosing not to act, Lyndoch is acting – fast.

But as the petition shows, hundreds of people are prepared to publicly support Mr Conway and, most importantly, the elderly of Lyndoch, and that gives me heart and hope that this fight is far from over, fence or no fence.

You can find the petition here.




Petition ask State Govt to press pause on $22m Lyndoch clinic

The latest version of the proposed $22m medical clinic at Lyndoch Living. Image: Marchese Partners.

Carol Altmann – The Terrier

A short post tonight.

As we know, the Lyndoch Living board has still not answered a series of questions over its plan to pour $22 million of aged care funds into a medical clinic.

This clinic is one of either two things:

an expensive trophy project that could leave Lyndoch in serious financial stress OR;

a certified winner that will directly improve the lives of the elderly and vulnerable residents of Lyndoch.

We still don’t know which.

The “Keep Lyndoch living” * group has tried to get answers from Lyndoch on behalf of the community, but has heard nothing.

It has now started a Change.org petition asking the State Government to intervene and pause the project until an independent review can address all outstanding concerns and questions.

The group will also shortly launch a Go Fund me campaign to seek a legal opinion on the rights of the community in regard to Lyndoch – a sentence which would have been unimaginable just 10 years ago.

As individuals, we have two choices: we can either join the fight for greater scrutiny of this massive project, or shrug our shoulders and leave Lyndoch to it.

No need to guess what this #justablogger plans to do. Over to you.

You can find the Change.org petition here.

*”Keep Lyndoch living” is a grassroots action group formed to become a voice for the community. Its founding members include medical Prof James Dunbar, Helen Bayne (M.Ed. B.Comm) and a former senior investigator for the Inspector-General of Intelligence and Security, Jim Burke.